Getting to Yes
Separate people from the problem and focus on interests, not positions. The classic of principled negotiation.
Biography
Bruce Patton is a co-founder of the Harvard Negotiation Project and co-authored later editions of Getting to Yes and Difficult Conversations.
Main ideas and philosophy
He promotes principled negotiation and constructive conflict.
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Books by Bruce Patton on MindsetProdigy
Difficult Conversations
Every difficult conversation is really three: what happened, feelings and identity. How to handle all three.