How to Win Friends and Influence People
The classic guide to getting along with people, still useful nearly a century later.
Listening
- 5 books
Nonviolent Communication
Say what you need without blame, and hear others without defensiveness.
Difficult Conversations
Every difficult conversation is really three: what happened, feelings and identity. How to handle all three.
Never Split the Difference
Negotiation lessons from an FBI hostage negotiator that work for salaries, purchases and family talks.
Supercommunicators
Every conversation is one of three kinds: practical, emotional or social. Connect by matching the right one.